Privacy Policy
Privacy Policy Reswipe
https://www.Reswipe.be
About Our Privacy Policy
Reswipe values your privacy. We therefore only process data that we need to improve our services and handle with care the information we collect about you and your use of our services. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Reswipe. The date of effect for these terms is 13/03/2020; all previous versions lose their validity upon publication of a new version. This privacy policy explains what data we collect about you, how we use it, and with whom and under what conditions it may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal information you provide us. If you have any questions about our privacy policy, contact our privacy officer. You can find the contact details at the end of this privacy policy.
Data Processing
Below you can read how we process your data, where we store it, what security measures we use, and who can access the data.
E-commerce Software
LightSpeed
Our webshop is developed with the LightSpeed software. Personal data that you provide to us for our services are shared with this party. LightSpeed has access to your data to provide us with technical support but will never use your data for other purposes. Based on our agreement, LightSpeed is obligated to take appropriate security measures. These measures include SSL encryption and a strong password policy. LightSpeed uses cookies to collect technical information about your use of the software but does not collect or store personal data. LightSpeed reserves the right to share collected data within its corporate group to further improve its services.
Web Hosting
We procure web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of its services, which does not include personal data. MijnDomein has implemented appropriate technical and organizational measures to prevent loss or unauthorized use of your personal data. MijnDomein is bound by confidentiality under our agreement. For our regular email traffic, we rely on these services. This party has also implemented appropriate measures to prevent misuse, loss, and corruption of your data. They do not have access to our mailbox, and all our email traffic remains confidential.
Payment Processors
Mollie
We use the Mollie platform to process payments in our webshop. Mollie processes your name, address, residence details, and payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. They reserve the right to use your data to further improve their service and may share (anonymized) data with third parties to this end. All guarantees regarding the protection of your personal data, as discussed above, also apply to parts of Mollie’s services for which they engage third parties. Mollie retains your data only for as long as legally allowed.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on their website. In certain cases, they may contact you for additional details about your review. If we invite you to submit a review, we will share your name and email address with WebwinkelKeur solely for this purpose. They have implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur is authorized to hire third parties for their services, and we have granted WebwinkelKeur permission for this. All guarantees related to your data's protection also apply to service components where WebwinkelKeur engages third parties.
Shipping and Logistics
UPS (Example)
If you place an order with us, it is our responsibility to deliver your package. We use the services of UPS to carry out deliveries. For this, we need to share your name, address, and location details with UPS. They use this data solely for the execution of the agreement. If UPS engages subcontractors, your data may also be provided to these parties.
Purpose of Data Processing
General Purpose
We use your data exclusively to provide our services. This means the purpose of processing is always directly related to the task provided by you. We do not use your data for targeted marketing efforts. Should we use your data for reasons outside of your initial request, we will explicitly seek your permission first. Your data will not be shared with third parties unless it is necessary for bookkeeping or administrative obligations. All third parties involved are bound by confidentiality agreements or a legal obligation of confidentiality.
Automatically Collected Data
Data automatically collected by our website is processed to further improve our services. This includes data such as your IP address, web browser, and operating system—none of which are personal data.
Cooperation with Legal Investigations
In certain cases, Reswipe may be required by law to share your information as part of fiscal or criminal investigations. In these cases, we are obligated to comply, although we will oppose such requests within the limits of the law.
Retention Period
We retain your data as long as you are a client. This means your profile will be stored until you notify us that you no longer wish to use our services. At that time, we will consider this a request to delete your information. We are obligated under applicable laws to retain invoices containing your (personal) data for the statutory retention period. Employees will no longer have access to your client profile or documents created as part of your assignment.
Your Rights
Under Belgian and European regulations, you as the data subject have certain rights regarding the personal data processed by or on behalf of us. Below, we explain which rights these are and how you can invoke them.
- Right of Access, Rectification, Limitation, Objection, and Erasure:
You can access, correct, restrict, or object to the processing of your data. If needed, you can request it be erased or transferred to another service provider. - Complaints: You can lodge complaints with the Belgian Data Protection Authority if you believe your data is being unlawfully used.
Cookies & Analytics
We use Google Analytics for tracking visitor behavior and improving website functionality. No personal data is collected.
Changes to the Privacy Policy
We reserve the right to modify our privacy policy at any time. You can always find the most current version on our website. If a new policy affects the processing of already collected data, we will notify you via email.
Contact Information
Reswipe
Da Vincilaan 2/238
1930 Zaventem, Belgium
E-Mail: [email protected]